Pricing FAQ

Absolutely. You can cancel your subscription at any time from your dashboard. Your existing capsules will still be delivered on their scheduled dates, even after you cancel.

All your existing capsules remain safe and will be delivered as scheduled. You simply won’t be able to create new capsules beyond your new plan’s limit until you upgrade again.

We offer a Free plan that lets you send 1 letter capsule per month—forever. It’s the perfect way to experience EchoeBack before committing. No credit card required.

No, unused credits expire at the end of each billing cycle. We encourage you to capture your memories while they’re fresh! Annual plans give you the most flexibility with 30 video capsules to use throughout the year.

We offer a 7-day money-back guarantee on all paid plans. If you’re not satisfied within the first week, contact us for a full refund. No questions asked. After 7 days, you can still cancel anytime to stop future charges.

*(Coming Soon)* Premium plans will include a beautifully designed intro and outro sequence added to your video capsules, making them feel like a mini-movie when your recipient opens them.